Introduction
Welcome to aaaio.com.sg (“we”, “us”, “our”, the “Website”). We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit or use the Website and any related services (collectively, the “Services”).
Data We Collect
We may collect personal data (also referred to as “personal information”) from you in the following ways:
Information you give us
- When you fill in forms on our Website (e.g., contact-us form, subscription, request for service) you may provide personal data such as your name, email address, phone number, company name, job title, and any messages or other information you choose to include.
- If you contact us by email, phone, or other means, we may collect the correspondence and the contact details you provide.
Information we automatically collect
- When you visit our Website, we may collect usage data such as your IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technical data.
- We may also collect information about your visit, including URL referrals, your activity on the Website (pages visited, time spent on pages), search terms, and how you interact with our Website.
- Cookies and similar tracking technologies may be used to collect such information (see Section 8 below).
Use of Your Information
We use the personal information we collect for various purposes, including but not limited to:
Information you give us
- To provide, operate, maintain and improve our Website and Services.
- To respond to your inquiries, requests or service orders, and to communicate with you regarding our Services, updates, offers or changes in terms.
- To send you marketing or promotional materials, subject to your consent where required.
- To personalise your experience on our Website and to deliver content and features tailored to your interests.
- To monitor and analyse usage of our Website and Services, diagnose technical problems, and enhance the Website’s performance and user experience.
- To comply with legal obligations, enforce our terms and conditions, and protect our rights and the rights of our users.
Disclosure of Your Information
We may disclose your personal information in the following circumstances:
- To our affiliates, service providers, contractors or agents who perform functions on our behalf (such as hosting, analytics, marketing, payment processing). These third parties are required to maintain confidentiality and use your data only for permitted purposes.
- To complying with a legal obligation or to protect our rights, property, or safety, or that of our staff, users, or the public.
- In connection with a merger, acquisition, reorganisation, or sale of our business assets — your personal data may be transferred as part of the business assets.
- With your consent (explicit or implied) for sharing with third parties, for example when you opt-in for third-party marketing or services.
International Transfers
Your information may be transferred to — and stored or processed in — locations outside of Singapore or your country of residence. These may have different data protection laws. When we do transfer data internationally, we ensure adequate safeguards are in place to protect your personal information.
Retention of Data
We will retain your personal data for as long as necessary to fulfil the purposes described in this Privacy Policy and as required by applicable law. When the personal data is no longer needed, we will securely delete or anonymise it.
Security of Your Information
We implement appropriate technical and organisational measures designed to protect your personal data from accidental or unlawful destruction, loss, alteration, unauthorised disclosure or access. Access to your personal data is limited to personnel who have a business-need to know. However, no method of transmission over the Internet or electronic storage is 100% secure — we cannot guarantee absolute security.
Cookies and Tracking Technologies
Our Website uses cookies and similar tracking technologies to collect usage information and to personalise your experience.
- You can control cookies through your browser settings and other tools. If you disable or refuse cookies, certain features of the Website may not function correctly.
- Types of cookies we may use include:
- Essential cookies required for the Website to function.
- Performance cookies that collect anonymous information about how users interact with the Website.
- Functionality cookies that remember choices you make (language, region) and customisations.
- Targeting or advertising cookies to deliver relevant content/advertising and track performance.
Your Rights and Choices
Depending on your jurisdiction, you may have the following rights regarding your personal data:
- Access: request a copy of the personal information we hold about you.
- Correction: request correction of inaccurate or incomplete personal information.
- Deletion: request deletion of your personal data (subject to legal or contractual obligations).
- Restriction or object to processing: in certain circumstances, you may ask us to restrict or stop processing your personal data.
- Withdrawal of consent: where we rely on your consent to process your personal data, you may withdraw it at any time (without affecting the lawfulness of processing before withdrawal). To exercise your rights, you may contact us at the contact details provided below. We will respond within a reasonable timeframe (and no later than required by law).
Children’s Privacy
Our Website and Services are not directed to children under the age of 13 (or applicable minimum age in your jurisdiction). We do not knowingly collect personal data from children. If you believe we have inadvertently collected data from a child, please contact us and we will delete it.
Third-Party Links and Services
Our Website may contain links to other websites, plug-ins or services operated by third parties. If you click on a third-party link, you will be directed to that third party’s site — we recommend reviewing their privacy policy. We do not control and are not responsible for the content, policies or practices of third-party websites and services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will revise the “Last updated” date at the top of this page and, depending on the significance of the changes, we may provide you with additional notice (such as via email or a notice on our Website). Your continued use of our Website after such notice constitutes your acceptance of the updated policy.
Contact Us
If you have questions or comments about this Privacy Policy or our privacy practices, please contact us at:
- Email: info@aaaio.com.sg
- Mailing Address: 65 Ubi Road 1, #03-92, Oxley Bizhub, Singapore 408729
- Last Updated: 12/11/2025